What a DSA office needs from a CRM
- A lead pipeline that shows where every case stands, from first callback to disbursal.
- A fast way to check which banks are likely to approve a customer.
- Reminders so callbacks and follow-ups are never forgotten.
- Commission statements for partners, with GST shown separately.
- Proof that field staff and telecallers are doing the work.
How Tracking Radar covers it
Every lead moves through six stages: callback, follow-up, login, sanction, disbursed and lock-in watch. Owners and managers see the whole team's work, and staff see only what their role allows.
The policy engine holds the rules of 23 lenders, so you can check eligibility and compare banks side by side before you file. When a loan is disbursed, the partner commission is worked out with GST, and the loan is watched for its lock-in period so you can offer a balance transfer later.
Works for your whole team
Telecallers get a calling queue and callback reminders. Field staff check in with a face scan and check out from the right location. Everything runs in the phone browser and can be installed like an app.
Questions
Is Tracking Radar a CRM made for DSAs?
Yes. It is built for DSAs and loan agencies in India, with lead management, bank eligibility for 23 lenders, partner commissions with GST, telecalling and attendance.
Can I pay my DSA partners through it?
Tracking Radar calculates each partner payout from the rate you set and shows GST separately. It does not move money; it gives you a clear statement to pay from.
How much does a DSA CRM cost here?
10 seats cost ₹6,499 per month and 20 seats cost ₹9,999 per month, each with a one-time setup of ₹1,499. Large DSAs can ask for an enterprise plan.